Refunds & Support
Refunds, cancellations and support
Last updated October 30, 2026.
Refunds
Every MENU-MADE order is made for your business alone, so we don’t offer refunds once you’ve paid.
Plans
Cancel any time under Your account, then Manage your plan. Your plan stays on until the end of the period you’ve paid for, then stops. There are no partial refunds for unused time.
Staff merch
If an item arrives misprinted or damaged, email us a photo within 30 days of delivery and we’ll reprint it free.
Help with an order
Reply to any MENU-MADE email or write to info@menu-made.com. We answer within one business day.